24 hours maximum response
Monday through Friday,
0800-2100 USA EST/EDT
The Help Desk allows registered r2ESTIMATOR™ users to submit, via email, issues and questions regarding the tool, and to track the status and progress of issues via the Web. The Help Desk includes an extensive knowledge base for searching commonly asked questions and a list of Global Observations currently affecting the software.
Once you have been confirmed as an r2ESTIMATOR™ user, you will be sent a username and password for accessing the Help Desk.
If you have forgotten your Help Desk login information, contact r2ESTIMATING Support at firstname.lastname@example.org or +1 (480) 488-8382.